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2px 10px #00000080;--kanban-card-title:#e8e8e8;--kanban-card-muted:#a3a3a3;--kanban-card-divider:#ffffff1f;--kanban-drag-overlay-bg:#2a2a2a;--ticket-row-chip-neutral-bg:#3a3a46;--ticket-row-chip-neutral-fg:#e8e8e8;--customer-dash-chart-surface:#1e1e26;--customer-dash-chart-legend-bg:#252530;--customer-dash-priority-track:#33333f;--customer-dash-eta-banner:#352428;--customer-dash-subtle-border:#ffffff1f;--customer-dash-recharts-grid:#434343;--customer-dash-recharts-axis:#8c8c8c;--ticket-thread-divider:#ffffff38;--ticket-thread-bubble-outline:#fff3;--ticket-thread-bubble-automation:#3d2d55;--ticket-thread-bubble-customer:#1b4558;--ticket-thread-bubble-agent-note:#34343f;--ticket-thread-bubble-agent-reply:#4a3d2a;--ticket-thread-border-automation:#c8a0ffbf;--ticket-thread-border-customer:#78c3f5cc;--ticket-thread-border-agent-note:#71717a;--ticket-thread-border-agent-reply:#f0c864bf;--ticket-thread-meta:#ffffffad;--ticket-thread-text:var(--foreground);--automation-builder-panel-bg:#1a1a1a;--automation-builder-panel-border:#363636;--automation-builder-card-bg:#262626;--automation-builder-card-border:#434343;--automation-builder-muted-text:#a3a3a3;--lightningcss-light: 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.ql-editor{background:var(--ticket-nav-panel-bg);color:var(--foreground)}html.dark .ql-snow .ql-editor.ql-blank:before{color:var(--ticket-nav-muted)}html.dark .ql-snow .ql-editor a{color:var(--ticket-nav-filter-link)}html.dark .ql-snow .ql-editor blockquote{border-left-color:var(--ticket-nav-panel-border);color:var(--ticket-nav-text-secondary)}html.dark .ql-snow .ql-editor code{background-color:var(--ticket-nav-icon-hover-bg);color:var(--foreground)}html.dark .ql-snow .ql-editor li[data-list=checked]>.ql-ui,html.dark .ql-snow .ql-editor li[data-list=unchecked]>.ql-ui{color:var(--ticket-nav-muted)}html.dark .ql-snow .ql-stroke,html.dark .ql-snow .ql-stroke-miter{stroke:var(--ticket-nav-text-secondary)}html.dark .ql-snow .ql-fill,html.dark .ql-snow .ql-stroke.ql-fill{fill:var(--ticket-nav-text-secondary)}html.dark .ql-snow .ql-picker{color:var(--ticket-nav-text-secondary)}html.dark .ql-snow .ql-picker-options{background-color:var(--ticket-nav-panel-bg);border-color:var(--ticket-nav-panel-border)}html.dark .ql-snow .ql-picker-item{color:var(--foreground)}html.dark .ql-toolbar.ql-snow .ql-picker-options{box-shadow:0 2px 8px var(--ticket-nav-shadow)}html.dark .ql-toolbar.ql-snow .ql-picker.ql-expanded .ql-picker-label,html.dark .ql-toolbar.ql-snow .ql-picker.ql-expanded .ql-picker-options{border-color:var(--ticket-nav-panel-border)}html.dark .ql-snow .ql-picker.ql-expanded .ql-picker-label{color:var(--ticket-nav-muted)}html.dark .ql-snow .ql-picker.ql-expanded .ql-picker-label .ql-fill{fill:var(--ticket-nav-muted)}html.dark .ql-snow .ql-picker.ql-expanded .ql-picker-label .ql-stroke{stroke:var(--ticket-nav-muted)}html.dark .ql-snow.ql-toolbar button:hover,html.dark .ql-snow .ql-toolbar button:hover,html.dark .ql-snow.ql-toolbar button:focus,html.dark .ql-snow .ql-toolbar button:focus,html.dark .ql-snow.ql-toolbar button.ql-active,html.dark .ql-snow .ql-toolbar button.ql-active,html.dark .ql-snow.ql-toolbar .ql-picker-label:hover,html.dark .ql-snow .ql-toolbar .ql-picker-label:hover,html.dark .ql-snow.ql-toolbar .ql-picker-label.ql-active,html.dark .ql-snow .ql-toolbar .ql-picker-label.ql-active,html.dark .ql-snow.ql-toolbar .ql-picker-item:hover,html.dark .ql-snow .ql-toolbar .ql-picker-item:hover,html.dark .ql-snow.ql-toolbar .ql-picker-item.ql-selected,html.dark .ql-snow .ql-toolbar .ql-picker-item.ql-selected{color:var(--ticket-nav-filter-link)}html.dark .ql-snow.ql-toolbar button:hover .ql-fill,html.dark .ql-snow .ql-toolbar button:hover .ql-fill,html.dark .ql-snow.ql-toolbar button:focus .ql-fill,html.dark .ql-snow .ql-toolbar button:focus .ql-fill,html.dark .ql-snow.ql-toolbar button.ql-active .ql-fill,html.dark .ql-snow .ql-toolbar button.ql-active .ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-label:hover .ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-label:hover .ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-item:hover .ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-item:hover .ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-fill,html.dark .ql-snow.ql-toolbar button:hover .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar button:hover .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar button:focus .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar button:focus .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar button.ql-active .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar button.ql-active .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-label:hover .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-label:hover .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-item:hover .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-item:hover .ql-stroke.ql-fill,html.dark .ql-snow.ql-toolbar .ql-picker-item.ql-selected .ql-stroke.ql-fill,html.dark .ql-snow .ql-toolbar .ql-picker-item.ql-selected .ql-stroke.ql-fill{fill:var(--ticket-nav-filter-link)}html.dark .ql-snow.ql-toolbar button:hover .ql-stroke,html.dark .ql-snow .ql-toolbar button:hover .ql-stroke,html.dark .ql-snow.ql-toolbar button:focus .ql-stroke,html.dark .ql-snow .ql-toolbar button:focus .ql-stroke,html.dark .ql-snow.ql-toolbar button.ql-active .ql-stroke,html.dark .ql-snow .ql-toolbar button.ql-active .ql-stroke,html.dark .ql-snow.ql-toolbar .ql-picker-label:hover .ql-stroke,html.dark .ql-snow .ql-toolbar .ql-picker-label:hover .ql-stroke,html.dark .ql-snow.ql-toolbar .ql-picker-label.ql-active .ql-stroke,html.dark .ql-snow .ql-toolbar .ql-picker-label.ql-active .ql-stroke,html.dark 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